Terms of service
OVERVIEW
This website is operated by Sundex LTD, trading under the name Spridot. Throughout the site, the terms “we,” “us,” and “our” refer to Sundex LTD and Spridot.
Spridot operates this website, including all information, tools, products, and services available through the site, subject to your acceptance of the terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing a product from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or made available through links on our website.
These Terms apply to all users of the website, including visitors, customers, and other users of our Service.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree with these Terms, you should not access or use our website or Services.
Any new features, products, or tools added to our store will also be subject to these Terms. We reserve the right to update, modify, or replace any part of these Terms by posting updates on our website. It is your responsibility to review this page periodically.
Our online store is hosted and operated using third-party e-commerce services that provide the technology and infrastructure necessary to sell our products and services online.
SECTION 1 — ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are legally permitted to enter into a binding agreement in your jurisdiction.
You may not use our products or website for any unlawful or unauthorized purpose or violate any applicable laws or regulations while using our Service.
You must not transmit viruses, malware, malicious code, or any other destructive or harmful material.
A violation of these Terms may result in the suspension or termination of your access to our Service.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse service, cancel orders, or restrict access to our website where permitted by applicable law.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website, products, Service, or website content without our prior written permission.
The headings used in these Terms are provided for convenience only and do not affect the interpretation of these Terms.
SECTION 3 — ACCURACY OF INFORMATION
We make reasonable efforts to ensure that information displayed on our website is accurate and up to date.
However, we do not guarantee that all information on the website will always be complete, accurate, or current.
Product descriptions, specifications, availability, prices, images, and other information may occasionally contain errors or omissions.
We reserve the right to correct errors, update information, or modify website content at any time.
SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES
Product prices and availability are subject to change without notice.
We reserve the right to modify, suspend, or discontinue any part of our Service or any product at any time.
We will not be responsible for any modification, price change, suspension, or discontinuation of the Service, except where otherwise required by applicable law.
SECTION 5 — PRODUCTS AND SERVICES
We make reasonable efforts to display product images, colors, descriptions, and specifications as accurately as possible.
However, the appearance of a product may vary depending on your device or screen settings.
Some products may have limited availability and may be subject to our Refund & Returns Policy.
We reserve the right to limit quantities purchased, refuse transactions, or restrict sales to particular locations where permitted by applicable law.
Product descriptions, specifications, prices, and availability may be changed without notice.
We reserve the right to discontinue products at any time.
Nothing in these Terms affects your statutory rights as a consumer.
SECTION 6 — ORDERS, BILLING, AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel an order where permitted by law, including where there is an apparent pricing error, suspected fraud, unauthorized transaction, product availability issue, or other legitimate reason.
If we cancel or modify an order, we will make reasonable efforts to notify you using the contact information provided when placing the order.
You agree to provide accurate, complete, and current information when placing an order.
You are responsible for ensuring that your billing, shipping, email, and contact information is correct.
For additional information regarding cancellations, returns, and refunds, please review our Refund & Returns Policy.
SECTION 7 — THIRD-PARTY SERVICES AND TOOLS
Our website may use third-party services, applications, payment providers, shipping providers, analytics services, or other tools.
These third-party services may operate independently from Spridot.
Your use of third-party services may be subject to the terms and policies of the relevant third-party provider.
We are not responsible for the availability, performance, or policies of third-party services except where required by applicable law.
SECTION 8 — THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
These websites are not operated or controlled by Spridot.
We are not responsible for the content, accuracy, availability, privacy practices, security, or policies of third-party websites.
You should review the relevant third party's terms and policies before using their services or purchasing products from them.
SECTION 9 — USER COMMENTS AND SUBMISSIONS
If you submit reviews, comments, suggestions, photographs, feedback, or other content to us, you agree that the content:
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Does not violate any applicable law.
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Does not infringe the rights of another person.
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Does not contain malicious software.
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Is not fraudulent, misleading, abusive, threatening, or defamatory.
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Does not contain unlawful or inappropriate material.
By submitting content to us, you grant us permission to use, reproduce, display, and publish that content for legitimate business and promotional purposes, subject to applicable law and our Privacy Policy.
We reserve the right to remove content that we reasonably believe violates these Terms or applicable law.
SECTION 10 — PERSONAL INFORMATION
Your submission of personal information through our website is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, store, and protect personal information.
SECTION 11 — ERRORS, INACCURACIES, AND OMISSIONS
From time to time, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, delivery estimates, or other information.
We reserve the right to correct errors and update information when identified.
Where appropriate and permitted by law, we may cancel an order affected by a significant error and provide a refund for any payment already made.
Nothing in this section limits any rights you may have under applicable consumer protection laws.
SECTION 12 — PROHIBITED USES
You may not use our website or its content:
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For any unlawful purpose.
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To violate applicable laws or regulations.
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To infringe intellectual property or other rights.
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To submit false or misleading information.
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To upload or transmit malware, viruses, or malicious code.
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To interfere with the operation or security of our website.
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To attempt unauthorized access to our systems or accounts.
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To collect personal information from other users without authorization.
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To conduct fraudulent transactions.
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To spam, phish, scrape, crawl, or abuse our website or its systems.
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To circumvent or interfere with security features.
We reserve the right to restrict or terminate access to our website where permitted by law if these prohibited activities occur.
SECTION 13 — DISCLAIMER AND LIMITATION OF LIABILITY
We aim to keep our website and Services available, secure, and accurate. However, we cannot guarantee that the website will always be uninterrupted, error-free, or available.
To the maximum extent permitted by applicable law, Spridot shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or Services.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for fraud or fraudulent misrepresentation, or any statutory consumer rights that apply to you.
Where applicable law provides you with mandatory rights or remedies, those rights remain unaffected by these Terms.
SECTION 14 — INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Sundex LTD, Spridot, and their officers, employees, contractors, service providers, and partners from claims, losses, liabilities, or expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.
This section does not apply where prohibited by applicable law.
SECTION 15 — SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by law or removed to the extent necessary.
The remaining provisions will continue to remain in effect.
SECTION 16 — TERMINATION
These Terms remain effective unless terminated by you or us.
You may stop using our website at any time.
We may suspend or terminate your access to our Services where we reasonably believe that you have violated these Terms, engaged in fraudulent or unlawful activity, or where necessary to protect our website, customers, or business.
Any obligations incurred before termination will continue to apply where appropriate.
SECTION 17 — ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Refund & Returns Policy, Shipping Policy, and any other policies published on our website, constitute the agreement governing your use of our website and Services.
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
SECTION 18 — GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales, subject to any mandatory consumer protection rights that apply to you under the laws of your country or place of residence.
Nothing in these Terms prevents you from exercising any mandatory legal rights available to you as a consumer.
SECTION 19 — CHANGES TO THESE TERMS
You can review the most current version of these Terms at any time on this page.
We reserve the right to update, modify, or replace any part of these Terms by publishing an updated version on our website.
The “Last updated” date at the beginning of these Terms indicates when the Terms were most recently revised.
Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.
SECTION 20 — CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at:
Sundex LTD — Spridot
Website: spridot.shop
Email: Contact@spridot.com
Phone: +44 7509 216159
Address: 128 City Road, London, EC1V 2NX, United Kingdom
Support Hours: Monday to Friday, 9:00 AM to 5:00 PM MST
We aim to respond to customer inquiries within 24 hours during business days.